Virtual MasterCard

Hello, i'm contacting to see if someone else has been having some issues about their MasterCard when redeeming from SB. So I got the claim code and went to redeem and all, for some reason they Block my card inmediatly and ask me to wait 24 hours for a new one arriving to my email, since last week I been having issues with the card link cause they're not sending it at all, and it's seems is Because "they're having issues with their system" when I call their CS thats what they say and ask me to wait 5-6hours since the last week the same thing over and over.

Wanna know if anyone has been experiencing this issue from myprepaidcenter MasterCards.

I just can't believe it's taking so long into fixing an issue and the worst that they block my card right away cause they tought it was at risk, when i'm sure ir wasnt. 🤡