Pimax Crystal Disconnect/reconnect infinite loop

so right now i have a 1500 dollar paperweight because this thing will not connect to pimaxplay. get error code 10500 regardless of DP i use, regardless of usb slot, usb hub, combination of both, bypassing the one pimax gives you, using one of my own. NOTHING works. it simply turns on, i get a blue light by the power button and the battery, i hear the connect windows sound and then about 5-10 seconds later i hear the windows disconnect sound followed by the blue lights going off. rinse repeat for all troubleshooting items. i have the latest version of pimaxplay. my headset is likely way behind in software because its been sitting off since it doesnt work. i have a 7800x3d and a 4090. all my hotas/flight sim stuff is on its own powered anker usb hub. i cant even rma this thing cause ive had it for a year but only used it for a month or two and it would fight me every time then. someone help me out.

edit: unrelated but pimaxplay sends my cpu temp to 80C just by virtue of being open. anyone else experience this? i hate that my office becomes a furnace when im trying to troubleshoot it.