Hypertherm ProNest LT Issue

Hey y'all,

I'm using Hypertherm's ProNest LT software and am getting the error shown below. Does anyone have any experience with this and know how to fix it. Thanks in advance.

https://preview.redd.it/pjwo41mn65he1.png?width=372&format=png&auto=webp&s=2ffb81001ec4bce595d1154c0e8d7805015ad6e2