NYSEG bill out of control since installation of Smart Reader

Has anyone else noticed their average monthly NYSEG bill go up by a ridiculous amount once they installed their Smart Reader? I understand it’s winter, but I normally pay $120-$150 a month during this time, and my last month’s bill was $330. Then, our heater broke for half the month (so I know our energy usage was down), and we just got our bill and it’s $411. What the heck is going on… I know I need to call but wanted to see if anyone else had this problem as well…