What do I do? (Explanation below)

Sooo... I made a masterpiece for a sapphire drop day in JULY and it still hasn't been approved... all it said was like the timezones etc etc but I never even got the; "this is inappropriate here is your sapphires back message" and I'm so confused.. like do I email animal jam? Is it a glitch? but it was literally just "July 26, 2024 this time pst, this time est, this time cst, and this time mst." Like it wasn't bad and honestly I don't even care about getting my sapphires back but I just want it out of my inventory. I can't recycle it: nothing.

Also this is on my art spare so I'm not like over concerned but it just bother me SOOOO much! Like I've seen so many times for runs/drops/events but why is it when I do it- it just sits there and literally nothing happens!!

Let me know if you have any idea! Thank you guys!!